Terms and Conditions

Bookings
- All lessons will start and finish at the same location unless alternative arrangements are made during the booking process.
- Standard lesson durations are one hour, unless specified differently in advance.
- If you are running late, please inform us. Your instructor will wait for up to 10 minutes at the pre-arranged location. If you do not arrive or communicate within this timeframe, our cancellation policy will apply.

Changes to Bookings Policy
- A minimum of 24 hours' notice is required for cancellations or changes to bookings.
- Late cancellations (less than 24 hours' notice) may incur a full lesson charge.
- Drivers must present a valid driver’s license during all lessons and wear any required corrective eyewear. Failure to comply will result in a lesson cancellation without a refund.

Code of Conduct
- Our instructors are committed to creating a respectful, supportive, and patient learning environment. We expect the same courtesy from students.
- Support persons are welcome to attend lessons but must avoid interruptions.
- Lessons will be discontinued if the student appears under the influence of drugs or alcohol, or if their behaviour is abusive.
- For safety reasons, lessons may be stopped if the instructor deems the driving situation hazardous.
Making Payment
- Lesson fees are to be paid in advance via internet banking. Bank details will be provided upon booking.
- Please use your full name and lesson date as payment references.
- Receipts and invoices are available upon request.